Man when I tell you my girl JOSIE at the location in BOWLING GREEN KY plays NO GAMES when it comes to customer service..I'm NOT exaggerating. That woman made me feel like I was her FAMILY the first day I met her. She explained everything clearly, and to my understanding. She checked on me while I was waiting for my car to be serviced. All the folks there at Kia are nice and genuine. Josie just happens to be my FAV!! I haven't bought from them yet, but I have plans to buy next year and KIA is where ...
Always a great experience. Definitely would recommend them.
This car dealership was very responsive and adequate with their service. They met all my needs and didn't stop until I was completely satisfied. They worked with my situation and went over the top to get me in a vehicle. I just haven't made up my mind yet. I would refer anyone that is in search of a vehicle to go to Martin Kia, they won't push you to buy and they also will listen to you and find the car of your choice.
It was a great experience and the staff was awesome.
Fast friendly service! Always accommodating when having to wait. Fixed part as said.
Visited on Monday to arrange an appointment for my Kia Sportage to have a some maintenance done. I had an appointment within 2 days at a time that was very convenient. The lady that I spoke with was very courteous and provided me the information & details I needed before the appointment. She made arrangements to have me a car service to & from work same day. I was very satisfied with the results after maintenance was complete.
The staff is prompt, courteous, and knowledgeable. I do not regret my choice to shop and purchase from Martin Kia.
My experience at Martin Kia was excellent. They had a Camaro SS I was very interested in but I was 2.5 hours from there location. The sales lady ( faith Hayes ) was very informative and helpful. After gathering all the info I needed to decide I was seriously interested I. The car she arranged to hold the vehicle a week to give me time to drive down and test drive. Due to a scheduling problem on my end I needed to arrive a day early this was not a problem. I also was on a strict time line because I had to ...
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