Customer Testimonials
I dropped of my vehicle and they gave me a ride , it didn’t take but maybe an hour and I received a call that my vehicle is done . Uber driver came in 10 min to pick me up
Blake took good care of me
Blake was awesome
Blake was great in the service department! Kept me informed of any changes and updates!
Blake was very friendly and had all my issues resolved quickly. Highly recommend.
Blake was wonderful and very helpful
Blake went above and beyond in the service department! Our Telluride was ready to go quickly!
Blake was so amazing and very patient and understanding.
Reid, online sales, is amazing, got me what I wanted at a great price. Every other dealership was marking up their cars due to the shortage. Not these guys! It was worth the drive to Nashville! Thanks Reid and Downtown Hyundai.
All was good with Blake
Blake was awesome! A great experience as always!
Blake was awesome! I came in to get my oil change and realized that my appointment was the day before. He kindly added me in for appointment to get my oil changed even though I had missed mine on Monday. Thank you Blake
Blake did an awesome job getting me in and took good care of me
Blake was great!
Blake took good care of me today.
Blake was very helpful today.
Staff was friendly and honest with pricing on the vehicle I purchased.
It was Christmas Eve and Blake went above and beyond to make sure my car was safe and road worthy for the holidays. Thank you so much!
Blake was awesome
Came in with an issue with my fob not connecting. The parts department had two amazing guys who fixed my issue, explained to me in words i could understand, and made me feel much better. Real heroes there! Will be taking my car there again and again.
Blake was very helpful and professional over the phone.
Laura Bickect helped me out tremendously. Dealership has fantastic pricing and everyone I was helped by here was very personable and polite.
Jimmy C. was very helpful with fixing my son’s car. He provided excellent customer service.
The mountains clap their hands, the Lord give them us peace
This is Daniel and Jessica shoemaker.. Kevin was the best sells person I have ever had.. he was not pushy and he wanted to make sure I was happy with what I got..thank you Martin Kia of bg..
My service advisor Logan was extremely helpful and Professional and made sure my vehicle was taken care of.
Spoke with Logan, he went above and beyond for what I needed done on my vehicle, thank you Logan.
Logan made everything easy from start to finish. I got recommended to go through my services with him and he was phenomenal. I will continue to recommend everyone I know to go to him
Called and spoke to Amy about service, she was very knowledgeable and helpful. Thank You Amy
Great Customer services, my services advisor was Amy Moore and she went above and beyond to make sure I was taken care of and made my experience absolutely pleasant. Thank you so much
Amy was very helpful and courteous
Amy was so helpful , She answered any questions I had and was very through, I truly appreciate Amy’s promptness to helping solve a problem I had with my Kia !
My service advisor Logan Shelton was extremely helpful , kind , and made sure I felt like a priority when I was there.
Absolutely amazing service, gotta brag on logan for taking care of me the way he did
Amy Moore was very friendly. She was able to get me in and out quickly. Great job!
Amy kept me up-to-date on my car. She was the so kind and helpful. I was in and out quickly.
Ive never taken a vehicle to a dealer before bc i usually do my maintenance myself but i didnt have a choice this time and Logan was very helpful and took good care of all my questions and needs.
I don’t usually write reviews but i have to brag on Logan. He was super friendly and took care of all my needs.
I usually give a five star but it seams to be going downhill. The service area is a mess. Stuff laying everywhere and the floor had oil and grease on the floor. I had some ankle surgery and I was afraid to even walk through the place to get to the room where you pay. It just needs a good cleaning! A lot of the staff has changed and it seems the hospitality is going downhill as well. I wish there was a way to walk through the building to pay instead of having to go through the garage area.
Very helpful
Your wonderful service men,I only know 1 name Logan and another man helped me in time of need You see I'm from out of town and doing a dog show at WKU,when I realized my back latch on my door wouldn't lock and I had my dogs in the car,2018 Sorento,they totally replaced the old part and put in a new one and I'm quite sure it was closing time,but they stayed and fixed it for me....I am forever grateful to them,they are top of the top Thank you from my heart ...
The people are super nice and easily explained what was wrong with my car. Gave my friends and I a courtesy shuttle and had them come get us when they were done with my car. Will definitely be doing business with them again.
The service department let me know what the issue was with my vehicle and got it fixed that day. They were within the timeframe that I was given.
We had the pleasure of dealing with Kevin and his Team. They went above and beyond our expectations. They listened to what are needs were and didn’t stray and try to sell us something we didn’t need. Thank you again to Kevin and the Team at Martin Kia in Bowling Green KY!!!
Kevin assisted me with my purchase while I was there. He was a great help while I was there and I really enjoyed my shopping experience with the company! So far, I am loving my vehicle as well!
Great
Lovely place , and great salesmen. Ask for Chubby, he’s great and very accommodating!
We are beyond thrilled with our experience with Kia in Bowling Green, Ky. Our sales representative, Kevin Steenbergen, did a great job and worked hard to find us exactly what we wanted. Thank you!!
FANTASTIC, GREAT SERVICE.
Laura kept on top of type car we were looking for and came thru with promised service. Very pleased with our Sportage. Very happy with Laura?s courtesy and professionalism.
I can say that Martin Kia is the best place to buy a car. I purchased my first Kia Soul in July of 2012. It was the first new car I ever owned and it was a pleasure dealing with this dealership. So when my husband said you might want to start looking for another car I knew exactly what I wanted. He said to try a couple of other makes and without hesitation I told him they are not a SOUL. So contacted Martin and they told me it would be a couple weeks before they had delivery of 3 new ...
This is my second time buying a car there. I can't say enough good thing about the salesman Jaycee and the finance guys. Super to work with.
I had an awesome experience with ordering a custom Kia Telluride at Martin Kia. Unlike many other dealerships, Martin Kia does not charge over MSRP. Everyone has been so kind and helpful during this process. I highly recommend speaking to Laura, she is very informative and will be by your side every step of the way. 🙂
They were fast, said it would be 45 minutes to an hour. Took right at 45 minutes if not a little sooner. They were super nice and even gave me a coupon for a free car wash across the street.
My key was stuck in my ignition. The staff was so understanding and allowed me to come in without an appointment. They fixed the problem quickly. Will in the Service Dept. was incredibly helpful! They saved me so much stress and anxiety! 10/10 experience at Martin Kia today!
Friendly and professional service !
Fast and friendly service!!!!
Krystal did a great job servicing the Genesis I sold to my daughter (60K service), including a brake recall. Her friendliness and professionalism are refreshing. Chris Meadows
Fast friendly service
Thanks so much to the service department! We popped our tire driving home from vacation and they were able to get us in and out and help us make our way home after a stressful situation. Very professional and efficient. Thank you!
Staff is wonderful and helpful, purchasing my new Venue was so easy. No hassles at all. I picked out my car online, they did all the paperwork (even called my insurance company with the VIN number), went in and signed the papers and drove away. Will definitely purchase my next vehicle from them.
Martin Kia did a wonderful job. They were very helpful to me. I will tell everyone how good of job they did for me. I will be bringing my car here for every time it needs it. Thank you Melody Embry.
My service was quick, and the staff was friendly
Awesome places to get parts for your car
I had a pleasant experience...no long waiting...always appreciate the free car wash!
Quick efficient service in and out quickly service work performed as needed
Great service. Good service manager
Appointment for service was easily made and vehicle was timely serviced as scheduled.
In and out. Great job
Received my oil change service provided with purchase. Scheduling and service was simple and efficient. Staff courteous. I recommend Martin for sakes and service.
Excellent service nice people
Everyone was very friendly and did a fantastic job
Service was prompt, service personal were friendly and helpful, cost was very reasonable.
No worries at Martin Kia!! Great service !! Great people!!!
I gave Martin Kia 5 out of 5 stars because the service i received was excellent! They staff was very professional and courteous. If you have mechanical issues with your vehicle I recommend Martin Kia!!
Recently purchased the new Carnival from the Martin group. Got lucky by having my salesman be JC and he knocked it out of the park. The vehicle was so new that little information had been out about it but every question I had he answered and if he didn’t know it, he then went and found that answer for me. He was willing to work with my trade in and got the job done for me. Everyone knows having kids can make things difficult in shopping for anything let alone the car buying process. But he made me very ...
I went in to look at used cars because the car I was driving broke down 4 times in 4 days ($500.00 in 4 days). A black Saturn with white shoe polish stating that Jim Johnson across the street had left my keys in my car and it was stolen from their lot. I spent 3 years and $8,000 fixing this car up to last the rest of my life (now in junkyard). It turns out I could buy a new car. So I bought a Kia Rio and it is a very nice car with very good gas millage. As I have to drive over 100 ...
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